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Privacy Policy

1. Information We Collect

Effective Date: Jan 01st 2025

Nexera Media Group LTD ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our websites, mobile apps, and digital services (collectively, the "Services").

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiable data provided by you.
  • Device & Usage Information: IP address, browser type, operating system, referring URLs, and usage behavior on our platform.
  • Subscription & Payment Information: Transaction history, payment method, and subscription preferences (processed securely via third-party providers).
  • Health or demographic data (only if voluntarily shared in specific applications like Innerform or FitFirst).

2. How We Use Your Information

We use the data we collect to:

  • Provide, maintain, and improve our Services
  • Manage your subscriptions and payments
  • Offer personalized content and user recommendations
  • Respond to inquiries and provide customer support
  • Send updates, newsletters, and promotional materials (you can opt out anytime)
  • Protect against fraud, abuse, and unauthorized access

3. Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Trusted service providers (e.g., payment processors, hosting, analytics)
  • Business partners, if required to deliver co-branded services you request
  • Legal authorities when required by law, regulation, or to protect our rights

4. Data Security

We use industry-standard safeguards including encryption in transit, access controls, and secure data storage practices. All transactions are processed over secure connections, and sensitive payment data is handled only by certified providers.

5. Your Privacy Rights (U.S.)

Depending on your state of residence (e.g., California), you may have rights to:

  • Request access to, or deletion of, certain personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information, or of targeted advertising
  • Limit the use and disclosure of sensitive personal information

To exercise your rights, contact us at info@nexeramedia.com. We will verify your request as required by applicable U.S. law.

6. Cookies & Tracking

We use cookies, tracking pixels, and analytics tools to enhance the user experience and understand usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some features of the Services may not function properly without cookies.

7. Third-Party Services

Our Services may link to external platforms or embed third-party tools. Their data practices are governed by their own privacy policies. We encourage you to review those policies.

8. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Nexera Media Group LTD
Website: www.nexeramedia.com
Email: info@nexeramedia.com
Phone: +1 (747) 250-0014

Mailing Address
1317 N San Fernando Blvd #167
Burbank, CA 91504
United States

Terms & Condition

Effective date: 6. May 2025

1. Service

The Site and the Service, including all features and functionalities, instant streaming, our website and user interfaces, and all content and software associated therewith (the "service") are offered under the terms and conditions stated in this document, called Terms of Use ("Terms") together with the other agreements and documents referenced herein, including any future amendments (collectively, the "Agreement"). By using the Site and/or the Service, either as a Member User or otherwise, you agree to the Agreement. You agree the Agreement is a binding contract between you and Nexera Media Group LTD with its business address at 28739 Kenroy Ave, Canyon Country, CA 91387, United States ("Nexera Media Group LTD", "we"). If you do not wish to be bound to these Terms, you should immediately stop using the Site and the Service.

2. The Agreement

No contract or agreement is formed and you have no rights to the Service unless and until Nexera Media Group LTD has agreed to provide you the Service. Nexera Media Group LTD may amend or modify the Agreement at any time, without prior notice. The changes become effective immediately upon posting such amended or modified terms on the Site or if Nexera Media Group LTD otherwise notifies you. If you continue using the Site and/or the Service after we post or provide such notice, you accept the Agreement as amended or modified. If you do not accept and abide by such amended or modified Agreement, you should not use the Site or the Service. We may refuse any application to use the Services for any reason.

3. License & Content

License
Nexera Media Group LTD grants you a non-exclusive, limited license to use the Services, including accessing and viewing the content on a downloading-only basis through the Site, for personal, non-commercial purposes as set forth in these Terms. We may change how we operate the Service at any time.

The Content
You may only access and view the Content personally and for a non-commercial purpose in compliance with these Terms. You may not remove, alter, bypass, interfere with, or circumvent any copyright, trademark, or other proprietary notices or any digital rights management or access control measures. You may not copy, download, reproduce, distribute, upload, publish, modify, broadcast, perform, display, sell, transmit or retransmit the Content unless expressly permitted in writing. You may not create derivative works from the Content without our prior written permission.

Availability
Availability of Content may change over time and can vary by location and device. Display quality may be affected by your device and internet connection.

Geographic Limitation
You may watch Content only in geographic locations where we offer our Service and have licensed the Content. We may use technologies to verify your location.

Credentials
You will receive unique login credentials via email within minutes of successful activation.

4. Support service

To use the Services, your device must meet minimum requirements (e.g., internet connection, modern web browser, JavaScript). Support includes reasonable assistance via email during our regular business hours (U.S.). Additional services, if any, are at our discretion and may require separate terms.

5. Fees and Payment

The applicable fees will be communicated through the Services and the Site. This is a monthly subscription to the Service.

Your monthly subscription starts when you subscribe for $39.99. Unless you cancel, the Service automatically renews every 30 days and you authorize a recurring charge of $39.99 to your payment method.

Fees for your recurring monthly subscription are displayed in your member area and welcome email.

In the event of an unsuccessful recurring payment, Nexera Media Group LTD may apply a discounted membership rate to maintain access. If the discounted rate cannot be processed, an administrative fee of up to $3.00 may be applied until payment is successfully processed.

Within the limits allowed by law, Nexera Media Group LTD is not responsible for delays or impossibility to make payment attributable to your payment method provider. If a payment issue is attributable to us, please contact: support@nexeramedia.com.

Internet Access Charges
You are responsible for any costs you incur to access the internet.

6. Cancellation

Term
You may cancel at any time. If you cancel after billing has started, your subscription will end at the conclusion of the current paid period.

To cancel your account, go to Account Settings and choose "Cancel account". You may also call us at +1 (747) 250-0014 or email support@nexeramedia.com.

7. Suspension/Discontinuation

We may change, suspend, or discontinue some or all of the Services, with respect to any or all users, at any time and without notice. If we materially modify or discontinue the Service during a paid term without cause attributable to you, we may provide a prorated refund or credit at our discretion. If your account is terminated for a violation of these Terms, you are not eligible for any refund or credit.

8. Refunds

We will process any refund due to you (less any deductions due to us) without undue delay and not later than 7 days from the date you notify us of your decision to cancel. Refunds will be credited to your card within a maximum of 14 days from this date, using the same payment method unless otherwise agreed.

9. Your responsibilities

You agree to use the Services for lawful, non-commercial, and appropriate purposes only. You further agree that you will not:

  • violate intellectual property, privacy, publicity, or other rights
  • circumvent any content protection or access control mechanisms
  • access the Services via automated means (except limited public search engine indexing as permitted by law)
  • introduce viruses or harmful code
  • damage, disable, overburden, impair, or gain unauthorized access to the Services or user accounts
  • remove or interfere with advertising in connection with the Services
  • collect personally identifiable information in violation of this Privacy Policy
  • encourage conduct that would constitute a criminal offense or give rise to civil liability
  • interfere with any other party's use and enjoyment of the Services
  • attempt to do any of the foregoing

Accordingly, you undertake that:

  • you will stream and watch Content for personal, private use only
  • you will not copy, reproduce, lend, rent, broadcast, distribute or transmit any Content
  • you will not circumvent, modify, remove, reverse-engineer, decompile, disassemble, alter, or tamper with any security, encryption, or rights management technology

All Content is owned by Nexera Media Group LTD (or our affiliates and/or third-party licensors, as applicable), unless indicated otherwise. The materials may not be used except as provided in these Terms or with our prior written permission. Certain licensors may directly enforce relevant provisions against you.

11. Trademarks

The Nexera Media Group LTD name, logo, and all related product or service names are trademarks of Nexera Media Group LTD. Other trademarks are the property of their respective owners. No license to use such marks is granted by this Site.

12. Force Majeure

Nexera Media Group LTD will not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to denial-of-service attacks, strikes, shortages, fires, floods, acts of God, war, terrorism, governmental action, labor conditions, internet failures, or failures at a co-location facility ("Force Majeure Event"). Our obligations are suspended for the duration of the Force Majeure Event and for a reasonable recovery period.

13. Disclaimer of Warranties

Your use of the Site and/or the Service is at your sole risk. The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted, secure, or error-free operation.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California.